There is 30% deposit due up front. I will let you know when I’m beginning, throughout the making of your wreath, a couple of days notice prior to being finished, and when it’s completed. I give one week for pickup or delivery time with full payment. If the wreath is not picked up or delivered as arranged the wreath will be put up for sale to any customer that wishes to purchase it. There is no refund on deposits or finished wreaths.